Acme Plumbing Co.
Review Summary
- Positive: Praised for knowledgeable, efficient, and friendly technicians (Norval, Randy, Efrem, Junior). Positive experiences with service manager Anthony (scheduling, communication). Work described as tidy and thorough.
- Negative: Reports of poor emergency service availability. Negative experiences with Anthony's demeanor. Complaints about a faulty repair leading to additional charges.
- Overall: Mixed reviews. Some customers highly recommend, citing excellent service and professionalism. Others report negative experiences, including poor service and billing issues.
Reviews
View All on Google4.7
(267 reviews)
Ava Brownlee
My experience was awesome! The plumber Norval is great, kind, efficient and knowledgeable. He was accompanied by Sumere, a young man who is in training. What a great team! I am very pleased. Would definitely recommend ACME. Hopefully if you use them, you’ll get to work with this dynamic duo!
David Dreifus
Randy with Acme did a fantastic job replacing our hot water heater and connecting a complicated system for the radiant heat in the floors. He worked long hours and was friendly, courteous, and very persistent in working out problems with the connections. I would recommend him to anyone.
Karen Clark
These people DO NOT provide emergency services after hours. Called on a Sunday at 4:50 PM and was told this. She wanted to know if I wanted to schedule a visit during regular hours. NO!! EMERGENCY MEANS EMERGENCY NOW!!! Apartment was backing up with SEWAGE and she wanted to know if it could wait until regular hours.